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Terms & Conditions

Please note: The below terms and conditions may not apply to your services; please see your AGREEMENT for services to determine specific product and service applicable terms and conditions. If you have any questions, please contact your Voice in a Cloud support team.

SIP ORIGINATION, TERMINATION & TOLL-FREE

SIP Origination – Basic Inbound Terms & Conditions
SIP Origination – Enhanced Inbound & Local T & C
SIP LD Termination Terms & Conditions
SIP Toll Free Terms and Conditions

Voice Services Standard Rates and Other Information

Standard Default Rates – All Toll Free and Domestic Voice Services (Effective September 2015)
Standard Default Rates – Outbound International (Termination) (in effect through August 20, 2017)
Standard Default Rates – Outbound International (Termination) (Effective August 21, 2017)
International Lite Call Plan Restricted Locations (in effect through August 20, 2017)
International Lite Call Plan Restricted Locations (Effective August 21st)
Service Level AGREEMENT (If Applicable)
Data Services (Broadband) Terms & Conditions and Other Customer Documents

General Information

Acceptable Use Policy (AUP)

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